LVMH Watches & Jewelry Assistant Store Manager
BVLGARI, a distinguished Italian brand celebrated for its exquisite luxury jewelry and timepieces, operates under the esteemed LVMH conglomerate, a global leader in luxury goods. The brand is synonymous with elegance and innovation, offering a dynamic and enriching work environment for those passionate about luxury retail.
- Develop and implement strategies to achieve sales targets.
- Identify and nurture relationships with High Net Worth Individuals (HNWI) and track related metrics.
- Monitor and analyze sales team KPIs, providing strategic interventions to meet targets.
- Enhance sales techniques and lead by example on the sales floor through client engagement and events.
- Stay informed about industry trends and competitors to capitalize on sales opportunities.
- Maintain Visual Merchandising (VM) standards in alignment with brand vision and critical control points (KCPs).
- Train the sales team in utilizing CRM tools for sustained repeat business and adjust strategies based on analytical insights.
- Direct, inspire, and hold the sales team accountable for achieving KPIs and enhancing client relations.
- Regularly evaluate and provide feedback to the sales team on client interactions, focusing on unique client experiences and exceptional service.
- Collaborate with HR to foster career growth and ensure the sales team is prepared for future roles.
- Minimum of 5 years in a comparable role, ideally in the luxury retail sector.
- Experience in High Jewelry and Watches sales is advantageous.
- Proven record of achieving exceptional business results.
- Ability to strategize, make rapid decisions, and implement practical business actions.
- Strong managerial background with a focus on nurturing and empowering diverse teams.
- In-depth understanding of the local retail market, with skills in client development and establishing industry relationships.
- Proficiency in merchandising techniques.
- Familiarity with retail software such as Beanstore, Salesforce, and SAP.
- Flexibility to work evenings, weekends, and holidays when necessary.
- Strategic agility and leadership.
- Sales and client relationship management.
- Analytical and decision-making skills.
- Team development and coaching.
- Visual merchandising expertise.
- Proficiency in CRM and retail software.
A minimum of 5 years of experience in a similar role within the luxury retail sector, with a preference for those with a background in High Jewelry and Watches sales.
The total compensation package includes a full range of medical, financial, and other benefits, including 401(k) eligibility and various paid time off benefits.
Comprehensive benefits package including medical, financial, and paid time off benefits.
BVLGARI fosters a culture of excellence and innovation, deeply rooted in its Italian heritage. As part of the LVMH group, the brand offers a collaborative and dynamic work environment that encourages career growth and development, valuing diversity and inclusion across all levels.
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