Louis Vuitton Retail Learning Manager

Dubai • UAE

Monday, February 24, 2025

Louis Vuitton, a prestigious entity within the LVMH conglomerate, is renowned for its commitment to fostering an inclusive and diverse workplace. As an employer, Louis Vuitton values the individuality of its employees, providing them with the resources to thrive and excel. The brand is dedicated to promoting professional equality and nurturing a culture that emphasizes meaningful relationships and inclusivity.

1. Set training priorities in collaboration with Field Coach Trainers based on market and store needs.
2. Foster a culture of in-store coaching and development.
3. Conduct frequent store visits to observe client interactions and support coaching efforts.
4. Assist Store Managers in creating individual coaching plans and enhancing selling skills.
5. Provide continuous feedback to Store Managers and HR regarding team performance.
6. Develop action plans for improving customer satisfaction based on Mystery Shopping and VOICE results.
7. Drive key training initiatives and ensure visibility of training activities to Store Management.
8. Monitor the quality and impact of in-store training through regular follow-ups.

1. Substantial experience as a Retail Trainer or in a managerial role within a fast-paced, brand-driven retail environment.
2. Proven experience in training delivery and coaching.
3. Strong verbal communication skills and the ability to influence and manage by coaching.
4. Trustworthy with well-developed interpersonal skills and cultural sensitivity.

1. Strong verbal communication
2. Coaching and mentoring
3. Feedback delivery
4. Organizational skills
5. Interest in fashion and luxury
6. Cultural sensitivity

Minimum 5 years of substantial experience as a Retail Trainer or in a managerial role within a brand-driven retail company, preferably in the fashion, luxury, or hospitality industry.

Louis Vuitton offers a dynamic work environment with opportunities for professional growth and development. Employees are encouraged to thrive in a culture that values diversity, equity, and inclusion.

Louis Vuitton cultivates a workplace culture that respects individuality and promotes inclusivity. The brand is committed to building genuine relationships and ensuring that every employee feels enriched and valued.