Louis Vuitton

Retail Learning Manager

Louis Vuitton is a leading luxury fashion brand known for its high-quality products and exceptional client service. The company operates globally and is committed to fostering a culture of excellence and innovation.

1. Set learning priorities in collaboration with Field Coach Trainers according to market and store needs.
2. Foster and develop a culture of in-store coaching.
3. Observe client interactions and support coaching of team members.
4. Support Store Managers in building individual coaching plans.
5. Provide ongoing feedback to Store Managers and HR on team performance.
6. Develop action plans for improving client satisfaction.
7. Drive key learning initiatives through in-store coaching.
8. Ensure Store Management team visibility on learning activities.
9. Manage and monitor the quality and impact of in-store learning.
10. Plan, deliver, and evaluate retail learning programs.
11. Facilitate product learning in collaboration with the Merchandising team.
12. Partner with Central and Zone Learning teams on corporate programs.
13. Nurture Field Coach trainers and provide support for special projects.

1. Bachelor's degree in business administration, marketing, or a related field.

1. Strong verbal communication skills.
2. Capability to coach and manage by influence.
3. Ability to deliver feedback at any level.
4. Trust and integrity with well-developed interpersonal skills.
5. Open-mindedness and acceptance of cultural diversity.
6. Organizational skills in a fast-paced environment.
7. Strong interest in fashion and luxury.
8. Willingness to travel frequently.

Substantial experience as a Retail Trainer or in a managerial role in a brand-driven and fast-paced retail company, ideally within the fashion, luxury, or hospitality industry, and in a multicultural environment. Proven experience in learning delivery and coaching others. Minimum 5 years required.

Bachelor's degree in relevant business administration, marketing, or a related field.

Opportunity to work in a dynamic and multicultural environment with potential for career growth.

The role is based in Brussels and involves managing a network across 8 countries with diverse cultures. The company values a collaborative and innovative workplace culture.