Louis Vuitton Hospitality Manager

Seoul • South Korea

Wednesday, May 21, 2025

Louis Vuitton, a distinguished name in the luxury fashion industry, is part of the LVMH conglomerate, known for its unparalleled craftsmanship and innovative designs. As an employer, Louis Vuitton offers a dynamic and prestigious work environment, fostering creativity and excellence across its global operations.

1. Oversee daily operations of the chocolate business, ensuring premium product presentation, stock levels, and exceptional customer service are maintained.
2. Coordinate with café and restaurant partners to manage day-to-day operations, serving as the face of Louis Vuitton and managing food and beverage requests from VIP clients and celebrities while upholding luxury standards.
3. Coordinate closely with the store team, public relations, and communications to manage reservations and seating logistics for VIP clients, ensuring a seamless and personalized hospitality experience.
4. Lead and supervise two teams: the Chocolate team and the F&B Hostess team, providing clear direction, training, scheduling, and support to uphold excellence in client experience.
5. Collaborate with store teams and external partners to align on service expectations, promotional activities, and guest experience enhancements.
6. Report to the Shinsegae Main Operation Director, managing approximately 10 direct reports.

1. Minimum of 7 years’ experience in high-end hotel and/or fine dining restaurant operations.
2. Proven experience managing VIP guests in high-touch service environments.
3. Strong command of both written and spoken English.
4. Willingness to work flexible hours, including weekends and event days as required.

1. Excellent communication and interpersonal skills, with the ability to work cross-functionally with internal stakeholders and external partners.
2. Highly detail-oriented, calm under pressure, and solution-driven.
3. Passion for delivering exceptional guest experiences and representing a luxury brand with professionalism and poise.

Minimum of 7 years in high-end hotel and/or fine dining restaurant operations, with proven experience managing VIP guests in high-touch service environments.

Louis Vuitton offers a comprehensive benefits package, including health insurance, employee discounts, and opportunities for professional development within the LVMH group.

Louis Vuitton fosters a culture of innovation and excellence, encouraging employees to push the boundaries of creativity while upholding the brand's prestigious heritage. The workplace environment is dynamic and collaborative, with a strong emphasis on professional growth and cross-cultural teamwork.