Louis Vuitton Client Insights Data Analyst

Brussels • Belgium

Tuesday, May 6, 2025

Louis Vuitton, a prestigious entity within the LVMH conglomerate, epitomizes luxury and innovation in the fashion and leather goods sector. As an employer, Louis Vuitton offers a dynamic environment where creativity and excellence are at the forefront, providing employees with opportunities to thrive in a global luxury market.

1. Conduct comprehensive studies on customer profiles and behaviors across retail and e-retail channels.
2. Analyze customer trends and convert demographic, transactional, and engagement data into actionable insights and strategic recommendations.
3. Define and monitor key performance indicators (KPIs) to evaluate commercial performance and suggest improvements.
4. Develop and oversee targeted Clienteling campaigns, ensuring effective implementation and result analysis.
5. Collaborate with cross-departmental business specialists to fulfill customer data analysis needs and optimize business opportunities.
6. Lead regional correspondents in enhancing customer knowledge through training, simplified reporting, and support for ad hoc analyses.
7. Support Team Managers in business development and sales by providing localized clienteling reports and action plans.
8. Create and implement strategic action plans to proactively drive business growth.
9. Report on client evolution and local clienteling KPIs on a weekly, monthly, and quarterly basis for Front and DPCA teams.
10. Facilitate audience creation for EMEA-wide and local activities for Front and DPCA teams.
11. Collaborate with performance and experts' teams to ensure accurate conversion reporting for clienteling campaigns.
12. Manage clienteling time with RTA based on project priorities.
13. Develop data visualizations to monitor performance effectively.
14. Act as the project owner for Icons and Power BI initiatives.
15. Coach and train on tools, including Icons device distribution and usage.
16. Streamline internal request processes and manage incoming Icons requests.

1. Minimum of 3 years of experience in a similar role.
2. Proven expertise in SQL; knowledge of Dataiku is advantageous.
3. Excellent strategic presentation skills, both orally and via PowerPoint.
4. Strong interpersonal skills and ability to work collaboratively with non-data specialists.

1. Analytical mindset with a strong understanding of customer marketing.
2. Proficiency in SQL and data visualization tools.
3. Strategic thinking and presentation skills.
4. Teamwork and communication skills.

A minimum of 3 years in a similar analytical role within the luxury fashion or related industry.

Employees enjoy a hybrid working model, fostering a balance between professional and personal life, along with opportunities for career advancement within the LVMH group.

Louis Vuitton fosters a culture of innovation and excellence, encouraging employees to push boundaries and redefine luxury. The workplace is collaborative, with a focus on personal growth and development within a global context.