Loro Piana Customer Insights Intern

Milan • Italy

Wednesday, January 8, 2025

Loro Piana, a prestigious brand within the Fashion & Leather Goods sector, is renowned for its commitment to quality and innovation. As part of a larger conglomerate, the brand benefits from a robust global presence and a reputation for excellence in luxury fashion. The company offers a dynamic environment where creativity and strategic thinking are highly valued.

1. Support the Customer Intelligence team in analyzing and monitoring customer data to provide meaningful insights.
2. Understand customer behavior to provide key insights to stakeholders, including Regions and C-Level executives.
3. Collaborate with CRM Regional teams, Merchandising, Retail, and other HQ stakeholders to develop client analyses.
4. Cascade CRM strategies from HQ to local teams and ensure alignment.
5. Interact with CRM Regional teams to monitor CRM performance and client data.
6. Execute recurrent and ad hoc analyses and reports to monitor regional and global CRM performance.
7. Translate analysis into key messages and represent findings in effective visual presentations.

1. Master’s Degree in Economics, Marketing, or Data Analysis fields such as Statistics or Mathematics, preferably with a business background.

1. Strong analytical mindset with the ability to perform and interpret data analyses.
2. Fluent in English, both spoken and written.
3. Problem-solving attitude with strong communication skills and attention to detail.
4. Proficiency in Power BI, Excel, and PowerPoint.

Beginner level experience in data analysis or a related field.

Master’s Degree in Economics, Marketing, or Data Analysis.

Monthly Gross Compensation: 800€

Benefits include a monthly gross compensation of 800€ and Ticket Restaurant vouchers.

Loro Piana fosters a culture of innovation and excellence, encouraging a client-centric approach and collaboration across various teams. The company values analytical thinking and proactive problem-solving, providing a nurturing environment for growth and learning.