Loro Piana Client Data Coordinator

Milan • Italy

Wednesday, February 12, 2025

Loro Piana, a distinguished name in the luxury fashion industry, is renowned for its exquisite craftsmanship and commitment to quality. As part of the esteemed LVMH Group, Loro Piana offers a dynamic and innovative work environment where employees are encouraged to excel and contribute to the brand's legacy of excellence.

1. Serve as the primary point of reference for client data and data management.
2. Ensure consistency and quality of client data to maintain the reliability of client analysis, algorithms, and tools, collaborating closely with the IT team and external suppliers.
3. Oversee daily operations related to data management, including data quality, client KPIs/metrics integration or adjustments, and the implementation of algorithms and big data projects.
4. Integrate various datasets and interrogate the database to uncover relevant insights and opportunities for business growth, translating analysis into actionable strategies and presenting key findings in an effective visual manner.
5. Collect, analyze, and interpret large datasets to identify client insights and patterns, sharing these with Top Management, Retail Merchandising, Go-to-Market, and Clienteling teams to drive client strategies and engagement activities.

1. Master’s degree in STEM fields (Statistics, Mathematics, Computer Science, Data Science, etc.), preferably with a business background (e.g., BS in Business Management, Economics).
2. Minimum of 4 years of experience in a similar role, ideally within the luxury, fashion, or retail industry.

1. Proficiency in SQL, SAS, Google BigQuery, Google Cloud Platform, and Power BI.
2. Excellent knowledge of Microsoft Office, particularly PowerPoint and Excel.
3. Ability to synthesize complex analytics-derived insights into clear, concise, and compelling communications tailored to diverse audiences.
4. Fluency in English, both spoken and written.
5. Demonstrated curiosity, flexibility, problem-solving skills, and ability to work collaboratively in a team environment.

Minimum 3 years of relevant experience required.

Master’s degree in STEM fields, preferably with a business background.

Loro Piana offers a hybrid working model, providing flexibility and a balanced work-life environment.

Loro Piana fosters a culture of innovation and excellence, where employees are valued for their contributions and encouraged to grow within the company. The brand emphasizes a collaborative and inclusive workplace, aligning with the broader values of the LVMH Group.