Loro Piana Client Advisor and Stock Support

Taormina • Italy

Monday, February 10, 2025

Loro Piana, a distinguished name in the luxury fashion industry, is renowned for its unparalleled quality and craftsmanship. As part of the esteemed LVMH Group, Loro Piana offers a dynamic and sophisticated working environment, fostering innovation and excellence in every facet of its operations. The brand is committed to providing its employees with opportunities for growth and development within the prestigious world of luxury fashion.

1. Provide exemplary customer service, ensuring client satisfaction and loyalty.
2. Adhere to the brand's quality standards throughout the sales and post-sales processes.
3. Collaborate with colleagues to maintain a positive store environment and high performance levels.
4. Receive and display products in accordance with company procedures.
5. Maintain an orderly workspace following corporate guidelines.
6. Manage the sales process in line with company standards.
7. Ensure high levels of customer service and satisfaction.
8. Handle customer relationships to maximize satisfaction.
9. Ensure efficient and attentive post-sales service to maintain customer loyalty.
10. Manage claims with supervisor support.
11. Communicate customer insights to management.
12. Participate in product presentations and maintain comprehensive product knowledge.
13. Ensure proper store maintenance and visual merchandising.
14. Oversee stock management activities and maintain product order in the stockroom.
15. Coordinate with Operations for stock management activities.

1. Previous experience as a Client Advisor in a luxury boutique.
2. Alignment with Loro Piana's brand and products.

1. Strong luxury touch and approach.
2. Excellent interpersonal and relationship-building skills.
3. Strong clienteling abilities.

Minimum of 3 years of experience in a similar role within the luxury retail sector.

Employees enjoy a sophisticated work environment with opportunities for professional growth within the luxury fashion industry.

Loro Piana fosters a culture of excellence and innovation, where employees are encouraged to develop their skills and contribute to the brand's legacy of luxury and quality. The work environment is collaborative, supportive, and aligned with the highest standards of the luxury fashion industry.