Loro Piana Client Advisor and Stock Support

Taormina Italy

Thursday, December 12, 2024

Loro Piana is a renowned luxury fashion brand known for its high-quality products and exceptional customer service. The company operates boutiques worldwide, offering a wide range of luxury goods.

1. Provide excellent customer service and ensure customer satisfaction.
2. Align with the brand's style and quality standards throughout the sales and post-sales process.
3. Collaborate with colleagues to create a positive work environment.
4. Receive and display products according to company procedures.
5. Maintain an orderly workspace following company guidelines.
6. Manage the sales process according to company standards.
7. Handle customer relationships to ensure maximum satisfaction.
8. Ensure efficient and attentive post-sales service to maintain customer loyalty.
9. Manage claims with supervisor support.
10. Communicate customer information to management.
11. Participate in product presentations and stay informed about all product categories.
12. Ensure proper store care.
13. Oversee stock activities and maintain product order in the warehouse.
14. Coordinate with Operations for stock management activities.

1. Previous experience as a Client Advisor in a luxury boutique.
2. Alignment with Loro Piana brand and products.

1. Strong luxury touch and approach.
2. Excellent interpersonal and relationship-building skills.
3. Strong clienteling abilities.

Minimum 3 years of experience required.

The position is based in Taormina, Sicily, offering a vibrant and culturally rich work environment. The company values collaboration and maintaining high standards of luxury service.