Le Bon Marché Training Coordinator

Groupe Bon Marché is a historic Parisian department store within the LVMH selective retail network, known for curated luxury assortments and refined customer service. As part of the LVMH ecosystem, the organisation combines heritage retail savoir‑faire with group-level operational standards and cross‑brand collaboration opportunities.

1. Manage end‑to‑end administrative processes for training dossiers, including data entry in ADP and administrative follow‑up for La Grande Épicerie.
2. Maintain and monitor training budgets via SAP and Excel; ensure financial controls and accurate budgetary reporting.
3. Coordinate and deploy mandatory training programs for La Grande Épicerie in alignment with LVMH objectives and compliance requirements.
4. Support rollout of the new customer loyalty programme by organising relevant learning activities and materials.
5. Collect and consolidate training needs across business units and support the operationalisation of needs assessments.
6. Produce monthly training KPI dashboards, contribute to statutory reporting (CSE GEP, gender equality, social reports, CSSCT) and prepare regulatory summaries.
7. Prepare data extractions, consolidate datasets for analysis, and deliver regular training performance reports to stakeholders.
8. Contribute to transversal L&D projects and provide operational support to wider learning initiatives and planning for personal development.

1. Minimum 3 years' proven experience in training administration or L&D operations, preferably within retail or luxury environments.
2. Strong organisational rigour, attention to detail and proven ability to manage multiple administrative streams concurrently.
3. Advanced proficiency in Excel (PivotTables, VLOOKUP); experience with SAP and ADP for HR/administrative processes.
4. Working knowledge of Power BI is a plus.
5. Excellent interpersonal and verbal communication skills; professional client service orientation and proactive mindset.
6. Fluent English (spoken); ability to integrate rapidly into cross‑functional teams.

1. ADP
2. SAP
3. Excel (PivotTables, VLOOKUP)
4. Power BI
5. KPI reporting
6. Data extraction and consolidation
7. Training deployment and coordination
8. Budget tracking and financial follow‑up

At least 3 years of hands‑on experience administering training programmes, managing training administration systems and producing L&D reporting; experience in retail or luxury retail preferred.

Bachelor's degree in Human Resources, Learning & Development, Business Administration or equivalent professional experience.

The organisation values heritage retail excellence and a customer‑centric approach while operating within the LVMH selective distribution framework. The workplace emphasises cross‑functional collaboration, data‑driven development and a commitment to diversity and inclusion.