Le Bon Marché Employee Facilities Coordinator

Groupe Bon Marché is a Parisian luxury retail group operating multiple stores with a curated merchandise offering and high standards of service. The organisation places emphasis on operational excellence in-store and on delivering a refined workplace environment for employees across its sites.

1. Manage allocation, reassignment and administrative records of employee lockers, maintaining accurate entries in One HR.
2. Serve as first point of contact for employee enquiries about lockers and staff facilities.
3. Coordinate weekly openings of unreturned lockers in collaboration with security teams.
4. Oversee cleanliness, upkeep and functionality of staff locker rooms, restrooms and break rooms across three stores; coordinate cleaning and technical interventions.
5. Monitor daily cleaning service performance and verify conformity of completed interventions.
6. Identify, request and follow up on maintenance and cleaning work orders; ensure quality control of third‑party providers.
7. Manage collection and redistribution of employee donations and handle lost & found in accordance with internal procedures.
8. Ensure compliance with hygiene, maintenance and workplace safety rules.
9. Propose continuous improvements to general services and employee facility processes.

1. Proven proficiency with Microsoft Office and Outlook; experience updating HR/facilities records in systems such as One HR.
2. Strong organisational skills with attention to detail and ability to prioritise concurrent operational tasks.
3. Excellent interpersonal skills and a service-oriented mindset when interacting with employees and vendors.
4. Demonstrated ability to coordinate with security, cleaning and technical teams and to control the quality of external service providers.
5. Proactive problem-solver with initiative and a collaborative team spirit.

1. One HR
2. Microsoft Office
3. Outlook
4. Organisational skills
5. Attention to detail
6. Interpersonal / customer-service skills
7. Vendor coordination
8. Problem-solving
9. Knowledge of hygiene and workplace safety regulations

Minimum 3 years' experience in facilities management, workplace services, building operations or hospitality/retail support functions, preferably within a multi-site or luxury retail environment.

High school diploma (Baccalauréat) or equivalent; vocational qualification or training in facilities management, building services, health & safety or equivalent preferred.

The Groupe Bon Marché fosters a service-driven, team-oriented workplace that values operational excellence and attention to detail. The group publicly affirms commitments to diversity and inclusion and seeks employees who contribute initiative and collaborative problem-solving to maintain high standards across its stores.