Kering Tourism Marketing Key Account

Sanremo • Italy

Tuesday, February 18, 2025

The Mall Luxury Outlets, a prestigious retail brand under the Kering conglomerate, specializes in operating exclusive outlet villages dedicated solely to luxury brands. With locations in Sanremo and Florence, the brand continues to expand its international and multichannel presence. The company's mission is to provide guests with unparalleled experiences that enhance their time spent shopping in these luxury environments. Through strategic partnerships with leading figures in luxury hospitality, The Mall Luxury Outlets attracts millions of high-profile visitors globally and locally, ensuring a premium shopping experience for all.

1. Support the Tourism Marketing Manager and Coordinator in strategizing short and medium-term plans to attract high-quality visitors.
2. Organize sales calls, B2B trips, and meetings to foster partnerships and establish new collaborations.
3. Attend tourist exhibitions and workshops to promote the brand and manage follow-up activities.
4. Identify and engage with stakeholders in luxury hospitality to develop collaborations and market strategies.
5. Manage relationships with Destination Management Companies (DMC) in Italy and the Cote D'Azur to direct visitors to the malls.
6. Analyze market and tourist flow trends to inform business development strategies.
7. Coordinate reservations and welcome familiarization trips.
8. Address and fulfill the needs of hotels, tour operators, and customers to ensure a unique luxury shopping experience.
9. Prepare periodic reports and analyses on results and market trends.
10. Develop travel packages and experiences to promote the mall as a travel destination.
11. Organize experiential events to promote The Mall Luxury Outlets and surrounding tourist destinations.

1. Proficiency in Russian, fluency in English and Italian.
2. Previous experience in the luxury tourism industry in roles such as Incoming Tour Operator, Front Office Agent, Sales Agent, or Reservation Agent.

1. Excellent commercial awareness and communication skills.
2. Empathy and strong interpersonal relationship-building abilities.
3. Passion and enthusiasm with a positive attitude.
4. Proficiency in MS Office Suite and social media platforms.
5. Availability for frequent travel.
6. Organizational skills and project management capabilities are advantageous.

Previous experience in the luxury tourism industry, particularly in roles related to tour operations, front office, sales, or reservations.

The position offers the opportunity to be part of a thriving team within a luxury fashion environment, with ample possibilities for learning and growth. The Mall Luxury Outlets is committed to talent development and provides a stimulating and fulfilling workplace.

The Mall Luxury Outlets fosters a diverse and inclusive workplace, valuing diversity in gender, age, nationality, culture, religious beliefs, and sexual orientation. The company promotes resourcefulness and encourages employees to reach their full potential in a dynamic environment.