Hermès Visual Merchandising and Client Experience Assistant

Paris • France

Tuesday, March 18, 2025

Hermès, a distinguished French maison since 1837, stands as a family-owned and independent entity, renowned for crafting and retailing high-quality objects. With a workforce of nearly 20,000 globally, Hermès is driven by an enduring entrepreneurial spirit and unwavering standards. The company fosters individual freedom and autonomy through responsible management, while perpetuating exceptional craftsmanship with a strong territorial presence, respecting both people and nature. Hermès' creativity is fueled by fifteen artisanal métiers, with collections showcased in over 300 stores worldwide.

1. Contribute to the creation of visual merchandising guidelines and content to ensure effective product presentation in retail and e-retail environments globally.
2. Participate in client experience projects, assisting in the development of retail animations and organizing key events during internal showrooms, such as fashion shows and scenography.
3. Collaborate closely with the Footwear division, including communication, collection, product development, and commercial teams, as well as stock managers.
4. Engage with Hermès International's VM and Client Experience teams, local VMs, and VMs from other métiers.
5. Assist in seasonal display photoshoots and draft associated VM recommendations.
6. Draft e-VM guidelines for e-commerce platforms.
7. Support the logistical organization of VM and cross-VM photoshoots, coordinating with stock managers for loans and exchanges.
8. Regularly monitor collection placements in stores and create status reports using the internal visual sharing platform.
9. Conduct trend and VM tool research, including store scenographies, display arrangements, props, and retail events related to client experience, and create benchmarks in PPT format.
10. Develop creative ideas related to client experience.
11. Assist in organizing presentations of new products during internal showrooms, including fashion shows or unique animations.
12. Manage project follow-ups with external providers such as agencies, printers, choreographers, and catering services.

1. Excellent interpersonal skills, open-mindedness, and enthusiasm
2. Creativity and curiosity
3. Strong writing skills
4. Team spirit
5. Fashion and product sensitivity
6. Autonomy, rigor, and organizational capability
7. Fluency in English
8. Proficiency in Microsoft Office Suite
9. Previous experience (internship) in communication, VM, or client experience is appreciated

1. Interpersonal communication
2. Creative thinking
3. Writing proficiency
4. Team collaboration
5. Organizational skills
6. Fashion sensitivity
7. English fluency
8. Microsoft Office proficiency

Previous internship experience in communication, visual merchandising, or client experience is appreciated.

Opportunity to work within a prestigious luxury brand, gaining exposure to international retail and e-retail environments, and collaborating with diverse teams.

Hermès is characterized by a culture of freedom and autonomy, underpinned by responsible management. The company values creativity and exceptional craftsmanship, fostering an environment where innovation and tradition coexist harmoniously. Employees are encouraged to explore and contribute to the maison's enduring legacy.