Hermès Visitor Services Agent

Saint Louis • USA

Monday, May 19, 2025

The museum is a prestigious cultural institution renowned for its rich history and extensive collection of art and artifacts. It is committed to providing an enriching experience for visitors and fostering an environment of learning and cultural appreciation.

1. Greet and assist visitors upon arrival, ensuring a welcoming and informative experience.
2. Provide accurate information about exhibits, events, and museum facilities.
3. Handle visitor inquiries and resolve any issues or complaints professionally.
4. Coordinate with security and other staff to ensure visitor safety.
5. Assist in the organization of tours and educational programs.

1. Previous experience in customer service or a similar role in a cultural institution.
2. Strong communication and interpersonal skills.
3. Ability to handle difficult situations with tact and professionalism.

1. Excellent verbal communication skills.
2. Strong organizational abilities.
3. Proficiency in multiple languages is an advantage.
4. Customer service orientation.

A minimum of 1 year of experience in a customer service role, preferably within a museum or cultural setting.

High school diploma or equivalent.

The position offers opportunities for professional development and engagement with a vibrant cultural community.

The museum fosters a collaborative and inclusive environment, encouraging staff to engage with art and culture while providing exceptional service to visitors.