Hermès Trilingual Customer Service Representative

Paris • France

Monday, May 19, 2025

The employer is a prestigious luxury fashion conglomerate renowned for its commitment to excellence and innovation. As part of a global leader in the luxury goods sector, the brand offers an inspiring environment where creativity and craftsmanship are at the forefront of its operations.

1. Provide exceptional customer service to clients in French, Dutch, and English.
2. Manage and resolve customer inquiries and complaints efficiently.
3. Maintain accurate records of customer interactions and transactions.
4. Collaborate with internal departments to ensure customer satisfaction.
5. Assist in the development and implementation of customer service policies.

1. Proficiency in French, Dutch, and English.
2. Previous experience in a customer service role.
3. Strong communication and interpersonal skills.

1. Trilingual communication skills.
2. Problem-solving abilities.
3. Attention to detail.
4. Customer relationship management.

A minimum of 2 years in a customer service position, preferably within the luxury fashion industry.

Bachelor's degree in Business, Communication, or a related field.

Comprehensive health and dental insurance, employee discounts on luxury products, and opportunities for professional development.

The company fosters a dynamic and inclusive workplace culture that values diversity and encourages personal and professional growth. Employees are empowered to innovate and contribute to the brand's legacy of excellence.