Hermès Trilingual Client Advisor

Paris • France

Monday, May 19, 2025

As a prestigious entity within the luxury fashion industry, the company is renowned for its commitment to excellence and innovation. Being part of a larger conglomerate known for its portfolio of iconic brands, the organization offers a dynamic and enriching environment for professionals seeking to make a mark in the world of high fashion.

1. Provide exceptional customer service to clients in Italian, English, and French.
2. Manage client inquiries and resolve issues efficiently.
3. Maintain and update client records accurately.
4. Collaborate with internal teams to ensure client satisfaction.
5. Assist in the development of client relationships and retention strategies.

1. Fluency in Italian, English, and French.
2. Proven experience in a client-facing role.
3. Strong understanding of luxury fashion industry standards.

1. Excellent communication and interpersonal skills.
2. Ability to multitask and prioritize effectively.
3. Proficiency in CRM software and Microsoft Office Suite.
4. Strong problem-solving capabilities.

A minimum of 2 years of experience in a client advisory or customer service role within the luxury sector is required.

Bachelor's degree in Business, Marketing, or a related field is preferred.

The position offers a comprehensive benefits package, including health insurance, employee discounts, and opportunities for professional development.

The company fosters a culture of creativity, diversity, and collaboration, encouraging employees to bring their unique perspectives to the table. It values innovation and provides a supportive environment where talent can thrive.