Hermès Training Manager

Taipei • Taiwan

Monday, December 30, 2024

Hermès, a distinguished French maison since 1837, is renowned for its artisanal craftsmanship and high-quality creations. As a family-owned and independent enterprise, Hermès employs nearly 20,000 individuals globally. The company is driven by a spirit of continuous entrepreneurship and unwavering standards, fostering freedom and autonomy through responsible management. Hermès is committed to preserving exceptional savoir-faire, deeply rooted in respect for people and nature, which are the sources of its extraordinary materials. The creativity of the maison is nourished by fifteen artisanal métiers, with collections showcased in over 300 stores worldwide.

1. Identify training needs within the network to develop an annual training plan that addresses employee development requirements and aligns with organizational goals.
2. Collaborate in the preparation and oversight of the training budget to ensure the allocation of necessary resources for goal achievement.
3. Design, implement, and monitor the Annual Training Plan in collaboration with the Head of Retail, ensuring adherence to the proposed schedule and budget.
4. Select and manage external suppliers to execute the training plan, ensuring timely and compliant delivery of commitments.
5. Evaluate the satisfaction and practical application of both internal and external training programs to uphold quality standards.
6. Conduct training sessions on products, sales techniques, corporate culture, and other areas to implement the training plan.
7. Develop and deliver content to train the global retail network on product-specific needs.
8. Coordinate the international integration program to foster a sense of corporate unity among global employees.
9. Set objectives, organize activities, provide direction, and manage staff relations to promote professional development and maximize performance.

1. Minimum of 5 years of experience in a training role within the retail industry.
2. Certified Trainer credential is advantageous.

1. Excellent planning, presentation, and communication skills.
2. Ability to navigate ambiguity.
3. Self-motivated and proactive.
4. Proficiency in English.
5. Experience in facilitating both technical and soft skills training workshops.

A minimum of 5 years in a training capacity within the retail sector is required.

Competitive benefits package including opportunities for professional development and growth.

Hermès is characterized by a culture that values entrepreneurial spirit, autonomy, and a commitment to excellence. The company promotes a respectful and inclusive environment, encouraging the professional growth of its employees while maintaining a strong connection to its artisanal heritage.