Hermès Temporary Receptionist

Paris • France

Monday, March 24, 2025

Hermès, a storied French maison established in 1837, is renowned for its craftsmanship, artistry, and high-quality creations. As a family-owned and independent entity, Hermès employs nearly 20,000 individuals globally. The company fosters a culture of entrepreneurship and autonomy, supported by responsible management. Hermès is committed to preserving exceptional savoir-faire and maintains a strong territorial presence, respecting both people and nature as sources of exceptional materials. The brand's creativity is fueled by fifteen artisanal métiers, with collections showcased in over 300 stores worldwide.

1. Warmly welcome customers throughout the store, embodying the role of a 'Master of the House.'
2. Guide clients to the desired department by liaising with sales associates, leveraging knowledge of the sales team.
3. Offer beverages to all customers, maintaining high standards of luxury hospitality service, and manage beverage stock and cleanliness of service areas.
4. Facilitate the Web to Shop service by managing parcel reception and integration into the Cegid system.
5. Cultivate close, ongoing relationships with select clients through in-depth knowledge of the environment, including VIPs and regular customers.
6. Engage with clients about their past experiences in the store.
7. Recognize and appropriately welcome distinguished guests, adhering to specific protocols.
8. Provide support for any additional customer requests.

1. Hospitality training preferred

1. Excellent communication skills
2. Dynamic and enthusiastic demeanor
3. Strong interpersonal skills
4. Availability and attention to detail
5. Team spirit and versatility
6. Discretion and confidentiality
7. Proficiency in English

Proven experience in luxury retail or hospitality reception.

Hospitality training preferred

Opportunity to work in a prestigious luxury environment with exposure to high-end clientele.

Hermès is a company that values craftsmanship, excellence, and authenticity, while embracing modernity and innovation. The workplace culture is characterized by a spirit of entrepreneurship, autonomy, and responsible management, fostering a respectful and collaborative environment.