Hermès Team Leader, Watches & Jewellery

Abu Dhabi • UAE

Monday, May 19, 2025

As a distinguished entity within the luxury fashion sector, this brand is renowned for its exquisite craftsmanship and innovative designs in watches and jewellery. Part of a prestigious conglomerate, the brand offers unparalleled career opportunities and a commitment to excellence. Employees are valued for their unique contributions and are encouraged to thrive in a dynamic and supportive environment.

1. Lead and manage a team of sales associates to achieve sales targets and deliver exceptional customer service.
2. Develop and implement strategies to enhance customer engagement and brand loyalty.
3. Oversee inventory management to ensure optimal stock levels and product availability.
4. Collaborate with marketing and merchandising teams to align store displays with brand standards.
5. Monitor and analyze sales performance metrics to identify areas for improvement.
6. Conduct regular training sessions to enhance team skills and product knowledge.

1. Proven experience in a leadership role within the luxury retail sector, preferably in watches and jewellery.
2. Strong understanding of retail operations and customer service excellence.
3. Ability to analyze sales data and develop actionable strategies.
4. Proficiency in inventory management and merchandising.

1. Leadership and team management
2. Sales and customer service expertise
3. Analytical and strategic thinking
4. Excellent communication and interpersonal skills
5. Proficiency in retail management software

A minimum of 5 years of experience in luxury retail, with at least 2 years in a supervisory or managerial position.

Bachelor's degree in Business Administration, Retail Management, or a related field.

Comprehensive benefits package including health insurance, performance bonuses, and employee discounts on luxury products.

The company fosters a culture of innovation, collaboration, and excellence. Employees are encouraged to pursue personal and professional growth within a supportive and inclusive environment. The brand values diversity and is committed to creating a workplace where everyone can thrive.