Hermès Store Manager

Copenhagen • Denmark

Friday, February 7, 2025

Hermès, a distinguished French maison since 1837, is renowned for its creation, craftsmanship, and retail of high-quality objects. As a family-owned and independent enterprise, Hermès employs nearly 20,000 individuals globally. The company is driven by a continuous entrepreneurial spirit and unwavering standards, fostering freedom and autonomy through responsible management. Hermès is committed to the transmission of exceptional savoir-faire, deeply rooted in territorial respect for people and nature, which is the source of its exquisite materials. The maison's creativity is nourished by fifteen artisanal métiers, with collections showcased in over 300 stores worldwide.

1. Oversee daily operations of the Copenhagen store, ensuring alignment with Hermès standards.
2. Lead and motivate the store team to achieve sales targets and deliver exceptional customer service.
3. Manage inventory and ensure the visual merchandising reflects the brand's aesthetic.
4. Develop and implement strategies to enhance customer engagement and loyalty.
5. Ensure compliance with company policies and procedures.

1. Proven experience in luxury retail management.
2. Strong leadership and team management skills.
3. Excellent understanding of the luxury market and customer service excellence.

1. Leadership and team management.
2. Sales and customer service expertise.
3. Inventory and visual merchandising management.

A minimum of 5 years in a managerial role within the luxury retail sector is required.

Bachelor's degree in Business Administration, Retail Management, or a related field is preferred.

Competitive benefits package including health insurance, employee discounts, and professional development opportunities.

Hermès fosters a culture of creativity, autonomy, and responsibility, encouraging employees to cultivate their talents and contribute to the maison's legacy of excellence. The work environment is characterized by respect for individuals and a commitment to sustainable practices.