Hermès Stock Team Leader

Dubai • UAE

Thursday, December 12, 2024

Hermès, a prestigious French maison established in 1837, is renowned for its exquisite craftsmanship and high-quality creations. As a family-owned and independent entity, Hermès employs nearly 20,000 individuals worldwide. The company is driven by a continuous entrepreneurial spirit and unwavering standards, fostering freedom and autonomy through responsible management. Hermès is committed to the transmission of exceptional savoir-faire, deeply rooted in respect for people and nature, which is the source of its extraordinary materials. The brand's creativity is fueled by fifteen artisanal métiers, with collections showcased in over 300 stores globally.

1. Receive, process, organize, and track incoming merchandise.
2. Ensure accurate and up-to-date inventory records, conducting regular audits and managing stock discrepancies.
3. Maintain a clean, organized, and efficient stockroom that meets luxury retail standards.
4. Lead, train, and supervise the stock team, setting clear expectations and providing constructive feedback.
5. Assign daily tasks, monitor team performance, and foster a positive, productive work environment.
6. Encourage teamwork and collaboration, creating an atmosphere of accountability and excellence.
7. Work closely with the sales team to ensure stock availability aligns with customer demand and sales priorities.
8. Coordinate product flow from the stockroom to the sales floor, facilitating timely stock replenishment and product displays.
9. Support the sales team during peak hours and store events to enhance client experience.
10. Ensure compliance with health, safety, and loss prevention protocols in the stock room.
11. Conduct regular safety checks and training to uphold a secure environment for employees and merchandise.
12. Minimize shrinkage by implementing best practices and monitoring stockroom security.
13. Generate and analyze reports on stock levels, inventory turnover, and stockroom efficiency.
14. Provide insights and recommendations to store management based on inventory trends and product performance.
15. Contribute to monthly and seasonal planning by communicating stock needs and supporting product allocation.

1. Minimum 3 years in a stock, inventory, or logistics role, preferably in luxury or high-end retail environments.
2. Prior experience in team leadership or supervisory roles is highly desirable.

1. Highly organized with meticulous attention to detail.
2. Proven ability to lead and motivate a team, fostering a collaborative and high-performance culture.
3. Excellent verbal and written communication skills, with the ability to liaise effectively across departments.
4. Ability to generate, interpret, and leverage inventory data to make informed decisions.
5. Familiarity with stock management systems, basic reporting tools, and a solid understanding of retail operations.
6. Takes initiative, with a problem-solving approach and the ability to work independently.
7. Maintains accuracy in all tasks, particularly in stock control and documentation.
8. Thrives in a fast-paced environment, remains calm under pressure, and is flexible with changing priorities.
9. Committed to supporting the sales team to deliver outstanding customer experiences aligned with the brand’s luxury standards.

Minimum of 3 years in stock, inventory, or logistics roles, with a preference for luxury or high-end retail environments.

Competitive benefits package including health insurance, employee discounts, and opportunities for professional development.

Hermès Middle East embodies a culture of excellence, innovation, and respect. The company values the autonomy and creativity of its employees, encouraging a collaborative and supportive work environment. Hermès is dedicated to sustainability and ethical practices, ensuring a harmonious balance between tradition and modernity.