Hermès Social Media Project Assistant

Paris • France

Tuesday, March 18, 2025

Hermès International, a prestigious French maison established in 1837, is renowned for its dedication to crafting high-quality objects. As a family-owned and independent entity, Hermès employs nearly 20,000 individuals globally. The company is driven by a continuous entrepreneurial spirit and a steadfast commitment to excellence. Hermès fosters individual freedom and autonomy through responsible management, while preserving exceptional craftsmanship and a strong territorial presence that respects both people and nature. With over 300 stores worldwide, Hermès' creativity is fueled by fifteen artisanal métiers.

1. Update and manage the social media publication calendar, particularly for Instagram.
2. Publish content on social media platforms, with a focus on Instagram.
3. Brief content writers, select texts, and oversee validation for Instagram.
4. Moderate comments and private messages on social media, enhancing the moderation guidelines.
5. Track and analyze incoming comments and messages on social media.
6. Create tracked links for social media content.
7. Receive and test content intended for social media platforms.
8. Validate preview links for social media advertising campaigns.
9. Report on the performance of social media activations.
10. Provide summaries on new trends and media communication developments through data analysis and external event participation.
11. Assist in analyzing social data for social listening reports.
12. Manage and distribute an internal newsletter on digital innovations and trends.
13. Support the social media team in organizing internal meetings focused on trend and innovation analysis.
14. Enhance a database dedicated to social media formats and best practices.
15. Monitor content rights.
16. Track and escalate customer complaints to relevant departments.
17. Engage regularly with internal Hermès teams and external partners such as Meta, Pinterest, and Google.

1. Advanced degree (Master's level) in digital communication or equivalent.
2. Demonstrated digital curiosity in both web 2.0 and web3.
3. Keen awareness of new digital trends and sensitivity to international social media management issues.
4. Proficiency in social media platforms and Microsoft Office suite.
5. Dynamic, curious, organized, meticulous, proactive, with excellent interpersonal skills and flawless spelling in French and English.

1. Social media management
2. Content creation and publication
3. Data analysis and reporting
4. Trend analysis
5. Internal communication
6. Relationship management

Relevant experience in digital communication or social media management is preferred.

Master's degree in digital communication or equivalent.

Opportunity to work within a prestigious and innovative luxury brand, gaining valuable experience in social media management and digital communication.

Hermès International is characterized by its commitment to excellence, creativity, and innovation. The company values individual autonomy and responsibility, fostering a collaborative and dynamic work environment. Employees are encouraged to contribute to the brand's long-term vision while upholding its rich heritage and artisanal craftsmanship.