Hermès Social Media Data Intelligence Project Manager

Paris • France

Saturday, December 21, 2024

Hermès, a distinguished French maison established in 1837, is renowned for its craftsmanship and high-quality creations. As a family-owned and independent entity, Hermès employs nearly 20,000 individuals globally. The company is driven by a spirit of entrepreneurship and a commitment to excellence, fostering autonomy and freedom through responsible management. Hermès is part of a larger conglomerate that emphasizes the transmission of exceptional savoir-faire, deeply rooted in respect for people and nature. The brand's creativity is fueled by fifteen artisanal métiers, with collections showcased in over 300 stores worldwide.

1. Collect and analyze data from social media and the web to assess Hermès' e-reputation.
2. Implement and optimize tools for web listening and social data analysis.
3. Produce regular reports on Hermès' online image, identifying trends and weak signals.
4. Contribute to the detection and analysis of cultural movements and relevant insights for the brand.
5. Propose innovative social media activation strategies.

1. 2 to 5 years of experience in a digital communication agency specializing in e-reputation, web listening, and social data analysis.
2. Advanced degree (equivalent to BAC +5) in fields such as Economics, Political Science, CELSA, or Social Data Sciences.

1. Expertise in web listening tools and a strong affinity for AI.
2. Knowledge of the luxury sector and its challenges.
3. Technological awareness of innovations in social data analysis and e-reputation.
4. Team spirit and excellent communication skills, with the ability to work cross-functionally, manage urgent situations, and handle stress.
5. Excellent general culture and a keen interest in investigation, economic, societal, and geopolitical news.
6. Proficiency in English.

2 to 5 years of experience in a digital communication agency specializing in e-reputation, web listening, and social data analysis.

Advanced degree (equivalent to BAC +5) in Economics, Political Science, CELSA, or Social Data Sciences.

Hermès offers a dynamic work environment that values creativity and innovation, providing opportunities for professional growth and development within the luxury sector.

Hermès fosters a unique culture of communication, emphasizing the relevance and quality of its messages. The company maintains a harmonious balance between a consistent global voice and the encouragement of local sensitivities and expressions. This equilibrium is achieved through dialogue and respect for creative freedoms.