Hermès Service Delivery Manager

Paris • France

Monday, May 19, 2025

A leading name in the luxury fashion industry, this company is renowned for its commitment to excellence and innovation. As part of a prestigious conglomerate, it offers unparalleled opportunities for career advancement and professional growth within a dynamic and supportive environment.

1. Oversee the delivery of services to ensure high-quality standards are met consistently.
2. Coordinate with cross-functional teams to streamline operations and enhance service efficiency.
3. Develop and implement service delivery strategies that align with organizational goals.
4. Monitor performance metrics and prepare detailed reports for senior management.
5. Resolve any service delivery issues promptly to maintain client satisfaction.

1. Bachelor's degree in Business Administration, Management, or a related field.
2. Proven experience in service delivery management within the luxury sector.
3. Strong leadership and team management capabilities.

1. Excellent communication and interpersonal skills.
2. Proficiency in project management tools and software.
3. Ability to analyze complex data and derive actionable insights.

A minimum of 5 years of experience in a service delivery role, preferably within the luxury fashion industry.

Bachelor's degree in Business Administration, Management, or a related field.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts on luxury products.

The company fosters a culture of innovation and excellence, encouraging employees to push boundaries and achieve their full potential. It values diversity and inclusivity, creating a vibrant workplace where creativity and collaboration thrive.