Hermès Senior Sales and Service Ambassador

Paris • France

Monday, May 19, 2025

The employer is a prestigious luxury fashion house renowned for its exquisite craftsmanship and timeless designs. As part of a leading global conglomerate in the luxury goods sector, the brand is committed to fostering innovation, creativity, and excellence in all its endeavors. The company prides itself on its dedication to sustainability and ethical practices, offering a dynamic and inclusive work environment that encourages professional growth and development.

1. Lead and manage sales activities to achieve and exceed sales targets.
2. Provide exemplary customer service and maintain high standards of client engagement.
3. Train and mentor junior sales staff to enhance team performance.
4. Develop and implement strategic initiatives to drive store profitability.
5. Ensure the store's visual merchandising aligns with brand guidelines.
6. Handle customer inquiries and resolve issues promptly and professionally.

1. Proven track record in luxury retail sales.
2. Strong leadership and team management skills.
3. Excellent communication and interpersonal abilities.
4. Ability to work in a fast-paced environment and manage multiple priorities.

1. Sales expertise in luxury fashion.
2. Customer relationship management.
3. Team leadership and training.
4. Strategic planning and execution.
5. Problem-solving and conflict resolution.

A minimum of 5 years of experience in luxury retail sales, with at least 2 years in a supervisory role.

Bachelor's degree in Business, Fashion, or a related field preferred.

The position offers a comprehensive benefits package, including health insurance, employee discounts, and opportunities for professional development.

The company culture is rooted in a passion for luxury and innovation, fostering an environment where creativity and excellence are celebrated. Employees are encouraged to express their individuality while working collaboratively to achieve the brand's vision. The workplace is inclusive and values diversity, ensuring all team members feel respected and empowered.