Hermès Senior Retail Operations Project Manager

Paris • France

Tuesday, March 11, 2025

Hermès, a prestigious French family-owned and independent house since 1837, is renowned for crafting and trading high-quality objects. With nearly 20,000 employees globally, Hermès is driven by a spirit of continuous entrepreneurship and unwavering standards. The company fosters individual freedom and autonomy through responsible management, perpetuating the transmission of exceptional craftsmanship with a strong territorial presence, respecting both people and nature. Hermès' creativity is fueled by fifteen artisanal métiers, with collections showcased in over 300 stores worldwide.

1. Define and implement the retail operations strategy in alignment with the Group's objectives.
2. Coordinate and support various business units and subsidiaries to optimize their operations.
3. Ensure the seamless execution of retail projects, maintaining high standards of service.
4. Monitor and report on the performance and profitability of retail operations.
5. Set objectives for each general management division and ensure their achievement.

1. Proven experience in retail operations management, preferably within the luxury sector.
2. Strong project management skills with a track record of successful project delivery.
3. Ability to define and implement strategic initiatives.

1. Excellent leadership and team coordination abilities.
2. Strong analytical and problem-solving skills.
3. Proficiency in strategic planning and execution.
4. Effective communication and interpersonal skills.

Extensive experience in senior project management roles within retail operations, ideally in the luxury industry.

Bachelor's degree in Business Administration, Management, or a related field.

Competitive benefits package including health insurance, retirement plans, and employee discounts.

Hermès cultivates a culture of creativity, autonomy, and respect, emphasizing responsible management and the transmission of exceptional craftsmanship. The company values the freedom and individuality of its employees, fostering an environment where innovation thrives.