Hermès Selling Supervisor

Williamsburg USA

Friday, February 7, 2025

Hermès, a distinguished French maison since 1837, is renowned for its exquisite craftsmanship and high-quality creations. As a family-owned and independent entity, Hermès employs nearly 20,000 individuals globally. The brand is driven by a relentless entrepreneurial spirit and a commitment to excellence, fostering an environment of freedom and autonomy through responsible management. Hermès is dedicated to preserving exceptional savoir-faire, deeply rooted in respect for people and nature, which is the source of its extraordinary materials. The maison's creativity is fueled by fifteen artisanal métiers, with collections showcased in over 300 stores worldwide.

1. Oversee and drive sales performance to meet and exceed targets.
2. Ensure exceptional customer service and client satisfaction.
3. Manage and mentor sales associates, fostering a collaborative team environment.
4. Maintain visual merchandising standards to enhance the customer experience.
5. Analyze sales data to inform strategic decisions and improve store performance.
6. Coordinate with management to implement promotional activities and events.

1. Proven track record in retail management, preferably in luxury fashion.
2. Strong leadership and team management skills.
3. Excellent communication and interpersonal abilities.
4. Ability to analyze sales metrics and develop action plans.

1. Leadership and team management
2. Customer service excellence
3. Sales analysis and strategy
4. Visual merchandising

A minimum of 3-5 years in a supervisory role within the luxury retail sector is required.

Bachelor's degree in Business, Fashion, or a related field is preferred.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Hermès of Paris is committed to fostering a diverse and inclusive workplace, where individuality and equality are celebrated. The company supports personal and professional growth, ensuring a nurturing environment where employees can thrive as their authentic selves. Hermès values collaboration and community engagement, advancing diversity, inclusion, and family values both within the organization and in partnership with external entities.