Hermès Selling Supervisor

San Francisco • USA

Tuesday, March 4, 2025

Hermès, a distinguished French maison established in 1837, is renowned for its craftsmanship, innovation, and commitment to quality. As a family-owned and independent entity, Hermès employs nearly 20,000 individuals globally, fostering an environment of entrepreneurial spirit and autonomy. The brand is dedicated to preserving exceptional savoir-faire and upholding a strong territorial presence, respecting both people and nature. Hermès' creativity is fueled by fifteen artisanal métiers, with collections showcased in over 300 stores worldwide.

1. Lead and supervise the sales team to achieve and exceed sales targets.
2. Ensure exceptional customer service and maintain the highest standards of client experience.
3. Implement and uphold Hermès' brand values and retail excellence.
4. Train and develop team members to enhance their skills and performance.
5. Manage inventory and ensure the visual merchandising aligns with brand guidelines.

1. Proven leadership experience in luxury retail.
2. Strong understanding of sales principles and customer service practices.
3. Ability to motivate and manage a team effectively.

1. Excellent communication and interpersonal skills.
2. Strong organizational and problem-solving abilities.
3. Proficiency in retail management software.

Minimum of 3 years in a supervisory role within the luxury retail sector.

Bachelor's degree in Business Administration, Fashion, or a related field preferred.

Competitive benefits package including health insurance, retirement plans, and employee discounts.

Hermès of Paris fosters a culture of diversity, inclusion, and family values. The company is committed to creating a supportive environment where individuality and equality are celebrated, allowing team members to thrive and express their authentic selves. Hermès actively engages with community and non-profit partners to advance these values beyond the workplace.