Hermès Selling Supervisor

Palo Alto • USA

Tuesday, March 4, 2025

Hermès, a distinguished French maison established in 1837, is renowned for its exquisite craftsmanship and artisanal excellence. As a family-owned and independent entity, Hermès employs nearly 20,000 individuals globally, fostering an environment where entrepreneurial spirit and autonomy are highly valued. The company is committed to preserving exceptional savoir-faire, deeply rooted in respect for both humanity and nature, which serves as the source of its outstanding materials. Hermès' creativity is fueled by fifteen artisanal métiers, with collections showcased in over 300 stores worldwide.

1. Oversee daily sales operations and ensure the achievement of sales targets.
2. Provide exceptional customer service and maintain high standards of store presentation.
3. Train, mentor, and motivate sales associates to enhance their performance.
4. Manage inventory levels and ensure accurate stock management.
5. Implement and uphold company policies and procedures within the sales team.
6. Analyze sales data to identify trends and opportunities for improvement.

1. Proven experience in a supervisory role within luxury retail.
2. Strong understanding of sales principles and customer service practices.
3. Ability to manage and motivate a team effectively.
4. Excellent organizational and multitasking abilities.
5. Proficiency in sales analysis and reporting.

1. Leadership and team management
2. Customer service excellence
3. Sales analysis and strategic planning
4. Effective communication
5. Problem-solving and decision-making

A minimum of 3-5 years of experience in a supervisory position within the luxury retail sector is required.

Bachelor's degree in Business Administration, Retail Management, or a related field is preferred.

Comprehensive health and wellness benefits, employee discounts, and opportunities for professional development.

Hermès of Paris fosters a culture of inclusivity and diversity, valuing individuality and equality. The company is dedicated to creating an environment where employees can thrive and express their authentic selves. Hermès actively supports community engagement and partnerships with non-profit organizations, reflecting its commitment to social responsibility.