Hermès Selling and Service Specialist

New York City • USA

Tuesday, March 18, 2025

Hermès, a distinguished French maison established in 1837, is renowned for its creation, craftsmanship, and distribution of high-quality objects. As a family-owned and independent entity, Hermès employs nearly 20,000 individuals globally. The company is driven by a continuous entrepreneurial spirit and unwavering standards, fostering freedom and autonomy through responsible management. Hermès is dedicated to preserving exceptional savoir-faire, deeply rooted in respect for people and nature, which provides the source of its exceptional materials. The brand's creativity is fueled by fifteen artisanal métiers, with collections showcased in over 300 stores worldwide.

1. Deliver exceptional customer service and enhance client relationships.
2. Achieve sales targets and contribute to store profitability.
3. Maintain product knowledge and stay updated on brand offerings.
4. Ensure visual merchandising standards are met.
5. Assist in inventory management and stock replenishment.

1. Proven experience in luxury retail or a related field.
2. Strong understanding of customer service principles.
3. Ability to work in a fast-paced environment.

1. Excellent communication and interpersonal skills.
2. Proficiency in sales techniques and clienteling.
3. Strong organizational skills and attention to detail.

A minimum of 2 years of experience in luxury retail or a similar environment is required.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Hermès of Paris fosters a culture of diversity, inclusion, and family values. The company is committed to creating a diverse workforce of talented individuals from various backgrounds, promoting equality, individuality, and fairness. Hermès supports personal and professional success through an environment where employees can thrive and be their authentic selves. The maison also extends its values beyond its walls through community and non-profit partnerships.