Hermès Selling and Service Assistant

Austin • USA

Saturday, March 1, 2025

Hermès, a storied French maison established in 1837, is renowned for its artisanal craftsmanship and high-quality creations. As a family-owned and independent enterprise, Hermès employs nearly 20,000 individuals globally. The brand is celebrated for its entrepreneurial spirit and unwavering standards, fostering an environment of freedom and autonomy through responsible management. Hermès is committed to preserving exceptional savoir-faire and respects both people and nature, sourcing extraordinary materials for its creations. With a strong territorial presence, Hermès' creativity flourishes across fifteen artisanal métiers, with collections showcased in over 300 stores worldwide.

1. Provide exceptional customer service and support to clients.
2. Assist in driving sales through effective communication and product knowledge.
3. Maintain the presentation and organization of the sales floor.
4. Support inventory management and stock replenishment.
5. Collaborate with team members to achieve store objectives.

1. Previous experience in luxury retail or customer service.
2. Strong communication and interpersonal skills.
3. Ability to work in a fast-paced environment.
4. Attention to detail and organizational skills.
5. Proficiency in multiple languages is a plus.

1. Customer service excellence
2. Sales acumen
3. Product knowledge
4. Team collaboration
5. Inventory management

A minimum of 1-2 years of experience in luxury retail or a similar customer service role is required.

Hermès offers a comprehensive benefits package, including health insurance, retirement plans, and employee discounts, fostering both personal and professional growth.

Hermès of Paris is dedicated to fostering a diverse and inclusive workplace where individuality and equality are celebrated. The company values a culture of fairness and authenticity, encouraging employees to thrive and express their true selves. Hermès is committed to advancing diversity, inclusion, and family values within its walls and through community partnerships.