Hermès Security and Safety Coordinator

Paris • France

Friday, December 13, 2024

Hermès, a distinguished French maison since 1837, is renowned for its craftsmanship and high-quality creations. As a family-owned and independent entity, Hermès employs nearly 20,000 individuals globally. The company is driven by a spirit of entrepreneurship and a commitment to excellence, fostering freedom and autonomy through responsible management. Hermès is dedicated to preserving exceptional savoir-faire and maintaining strong local roots, respecting both people and nature, which are sources of its exceptional materials. The brand's creativity is fueled by fifteen artisanal métiers, with collections showcased in over 300 stores worldwide.

1. Lead a team of security agents responsible for site surveillance, including offices, production sites, warehouses, and stores.
2. Collaborate closely with the Security Operations Manager to ensure daily service efficiency by updating and enforcing procedures.
3. Anticipate and address internal client requests, reporting incidents and challenges to management.
4. Contribute to maintaining agent competencies and propose process optimizations.
5. Develop and adapt operational schedules and monitor operator activity using dedicated tools.
6. Create and disseminate specific operational directives and participate in relevant meetings.
7. Ensure client requests are received, processed, and addressed appropriately.
8. Monitor the use of analytical and reporting tools by operators and ensure compliance with internal processes and regulations.
9. Coordinate operator response during unforeseen events or incidents.
10. Oversee the maintenance and availability of physical and digital equipment, ensuring necessary consumables are supplied.
11. Identify and organize necessary training for operators.
12. Conduct pre-site checks for new locations, ensuring tool configuration and adherence to surveillance principles.
13. Engage in event monitoring to protect group assets and contribute to service performance discussions.

1. SSIAP 2 certification minimum, valid professional card, and ideally three years of recent experience in multi-site surveillance or internal security services.
2. Proficiency with basic office software and specialized security applications.

1. Ability to adapt quickly to new tools and environments.
2. Strong interpersonal and discretion skills.
3. Proven leadership experience with the ability to inspire and maintain high standards.
4. Organizational skills with a focus on operational support and control.
5. Initiative and reporting skills, with a proactive approach to problem-solving.
6. Respect for procedures, rigor, and responsiveness.
7. High availability and service orientation.

At least three years of recent experience in a multi-site surveillance or internal security service, with a successful track record in team leadership for a minimum of two years.

SSIAP 2 certification minimum.

Hermès offers a dynamic work environment with opportunities for professional growth and development, fostering a culture of excellence and innovation.

Hermès values a culture of entrepreneurship, excellence, and autonomy, encouraging employees to innovate while respecting traditional craftsmanship. The company promotes a respectful and inclusive workplace, with a strong emphasis on sustainability and ethical practices.