Hermès Sales Specialist

Troy • USA

Wednesday, March 26, 2025

Hermès, a distinguished French maison established in 1837, is renowned for its creation, craftsmanship, and distribution of high-quality objects. As a family-owned and independent entity, Hermès employs nearly 20,000 individuals globally. The brand is committed to fostering a culture of entrepreneurship and responsibility, ensuring the freedom and autonomy of its employees. Hermès is dedicated to preserving exceptional craftsmanship and maintaining a strong territorial presence, respecting both people and nature. The brand's creativity is fueled by fifteen artisanal métiers, with collections showcased in over 300 stores worldwide.

1. Achieve monthly and annual individual sales targets while contributing to the boutique's collective goals.
2. Organize and maintain the selling floor to enhance the client experience, ensuring all items are adequately stocked and presented according to visual merchandising guidelines.
3. Assist in inventory preparation and management.
4. Process and ensure the accuracy of all transactions, including receipts and CRM files, and provide administrative support for after-sales services.
5. Collaborate with management on POS decisions and address discrepancies during business operations.
6. Comply with asset protection procedures, including employee sign-in sheets, bag checks, and merchandise security protocols.
7. Deliver exceptional customer service, adhering to Hermès standards of promptness and friendliness.

1. Minimum of 2 years of sales experience, preferably in a luxury environment.
2. Strong relationship-building and communication skills.
3. Ability to multitask effectively and remain composed under pressure.
4. Self-motivated with the capability to work independently and collaboratively.
5. Strong organizational skills and attention to detail.
6. Open availability to meet business needs.
7. Physical ability to lift up to 25 lbs. without assistance.

1. Sales and customer service expertise
2. Proficiency in POS systems
3. Inventory management
4. Excellent communication and interpersonal skills
5. Organizational and multitasking abilities
6. Problem-solving skills
7. Attention to detail

A minimum of 2 years of experience in sales, with a preference for experience within a luxury retail environment.

The hourly wage for this position ranges from $26.22 to $28.71, determined by job location and individual experience.

Hermès offers a comprehensive benefits package, including health insurance, retirement plans, and employee discounts.

Hermès is committed to creating a diverse and inclusive workplace, valuing equality, individuality, and fairness. The company fosters a supportive environment where employees can thrive and be their authentic selves. Hermès is dedicated to sustainable development and corporate social responsibility, with a focus on leaving a positive impact on the world.