Hermès Sales Specialist

Orlando • USA

Tuesday, February 11, 2025

Hermès, established in 1837, is a prestigious French maison renowned for its craftsmanship and high-quality creations. As a family-owned and independent entity, Hermès employs nearly 20,000 individuals worldwide. The company is driven by a spirit of entrepreneurship and a commitment to excellence, fostering freedom and autonomy through responsible management. Hermès is dedicated to preserving exceptional savoir-faire and maintains a strong territorial presence, respecting both people and nature. With fifteen artisanal métiers, Hermès' creativity flourishes, and its collections are showcased in over 300 stores globally.

1. Engage with clients to provide exceptional service and build long-lasting relationships.
2. Demonstrate in-depth knowledge of Hermès products to assist customers in making informed purchasing decisions.
3. Achieve and exceed sales targets and KPIs set by the management.
4. Maintain the visual standards of the store, ensuring merchandise is displayed attractively.
5. Handle customer inquiries and resolve issues promptly and professionally.
6. Participate in store events and promotions to enhance customer engagement.

1. Proven experience in luxury retail sales.
2. Strong understanding of the luxury market and customer service excellence.

1. Excellent communication and interpersonal skills.
2. Ability to work collaboratively in a team-oriented environment.
3. Proficiency in multiple languages is an advantage.

Minimum of 2 years of experience in luxury retail or a similar customer-focused environment.

Hermès offers a comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Hermès of Paris fosters a culture of diversity, inclusion, and family values, creating an environment where individuals can thrive and express their authentic selves. The company is committed to equal opportunity and supports personal and professional growth through a fair and equitable workplace.