Hermès Sales Specialist
Hermès, a prestigious French maison established in 1837, is renowned for its craftsmanship and high-quality creations. As a family-owned and independent entity, Hermès employs nearly 20,000 individuals globally. The company is driven by a spirit of entrepreneurship and a commitment to excellence, fostering freedom and autonomy through responsible management. Hermès is dedicated to preserving exceptional savoir-faire and maintains a strong territorial presence, respecting both people and nature. The brand's creativity is fueled by fifteen artisanal métiers, with collections showcased in over 300 stores worldwide.
- Engage with clients to provide exceptional customer service and enhance their shopping experience.
- Achieve and exceed sales targets and KPIs through effective sales techniques.
- Maintain a thorough understanding of Hermès products and heritage to educate and inform clients.
- Ensure the store's visual merchandising aligns with brand standards.
- Assist in inventory management and stock replenishment.
- Proven experience in luxury retail sales or a similar customer-facing role.
- Strong understanding of luxury fashion and accessories.
- Ability to work effectively in a fast-paced, dynamic environment.
- Excellent communication and interpersonal skills.
- Strong sales acumen and customer service orientation.
- Proficiency in multiple languages is advantageous.
Minimum of 2 years in a luxury retail environment or similar customer service role.
Hermès offers a comprehensive benefits package including health insurance, retirement plans, and employee discounts.
Hermès of Paris fosters a culture of diversity, inclusion, and family values. The company is committed to creating an environment where individuals can thrive and be their authentic selves. Hermès promotes equality and fairness, supporting both personal and professional growth.