Hermès Sales Specialist

Austin • USA

Wednesday, January 8, 2025

Hermès, a prestigious French luxury brand established in 1837, is renowned for its exceptional craftsmanship and commitment to quality. As a family-owned and independent company, Hermès employs nearly 20,000 individuals globally, fostering a culture of entrepreneurship and responsibility. The brand is dedicated to preserving artisanal skills and sustainability, with a strong emphasis on humanist values. Hermès of Paris, part of this illustrious heritage, is committed to diversity, inclusion, and creating a supportive environment for its employees.

1. Achieve monthly and annual individual sales targets while contributing to the boutique's collective goals.
2. Organize and maintain the selling floor to enhance the customer experience, ensuring all items are properly stored and displayed according to visual merchandising guidelines.
3. Assist with inventory preparation and participate in monthly cycle counts.
4. Process and ensure the accuracy of all transactions, including receipts and CRM files, and provide administrative support for after-sales services.
5. Maintain cleanliness and organization of the workstation.
6. Comply with asset protection procedures and ensure all products are properly ticketed and secured.
7. Deliver high levels of customer service, including greeting clients, assisting with inquiries, and managing packaging at the point of sale.

1. 2+ years of sales experience, preferably in a luxury environment.
2. Strong relationship development and communication skills.
3. Ability to multitask and remain composed under pressure.
4. Self-motivated and capable of working independently while collaborating with a team.
5. Strong organizational skills.
6. Open availability to meet business needs.
7. Ability to lift up to 25 lbs. without assistance.

1. Sales and customer service expertise
2. Strong communication and interpersonal skills
3. Organizational and multitasking abilities
4. Attention to detail
5. Proficiency in point-of-sale systems

A minimum of 2 years of experience in sales, with a preference for experience in a luxury retail environment.

Hermès offers a supportive work environment that values equality, individuality, and fairness, fostering personal and professional growth.

Hermès of Paris prides itself on being an equal opportunity employer, committed to diversity and inclusion. The company values the individuality of its employees and supports their personal and professional success in a nurturing environment. Hermès is dedicated to sustainability and corporate social responsibility, aiming to leave a positive impact on the world.