Hermès

Sales Operations Assistant Intern

Hermès is a French, family-owned, and independent luxury goods manufacturer established in 1837. With nearly 20,000 employees worldwide, Hermès is driven by a continuous entrepreneurial spirit and a commitment to excellence. The company values individual freedom and autonomy through responsible management and is dedicated to preserving exceptional craftsmanship with a strong territorial presence, respecting both people and nature. Hermès' creativity is fueled by fifteen artisanal métiers, with collections available in over 300 stores globally.

1. Participate in organizing digital and physical sales operations.
2. Assist in planning e-commerce sales operations, considering budget and deadlines.
3. Develop and update communication plans for sales operations.
4. Monitor e-commerce referencing progress and implement action plans.
5. Contribute to defining the commercial policy for product offerings.
6. Support the animation of the micro-planning of operations with stakeholders.
7. Create, update, and share the planning of physical sales operations.
8. Assist in defining the layout of sales spaces in coordination with service providers.
9. Participate in implementing new sales animations and ensure smooth execution.
10. Create invitation lists in coordination with stakeholders.
11. Manage sales teams in collaboration with HR and temporary agencies.
12. Update briefs for sales teams.
13. Coordinate service providers, suppliers, and sales teams during operations.
14. Manage part of the sales space.
15. Monitor and share sales objectives and implement actions to achieve them.
16. Update a database with past sales operation data.
17. Participate in daily updates of flash reports during operations.
18. Contribute to the preparation of operation reports, including analyses and action plans.
19. Conduct feedback sessions to derive action plans.

1. Master's level student in Business School or University
2. Interest in digital (e-commerce) and retail
3. Rigorous and organized
4. Strong prioritization, anticipation, and initiative skills
5. Excellent interpersonal skills, listening, and service orientation
6. Proficient in Microsoft Office (PowerPoint & Excel)
7. Previous experience in e-commerce referencing is a plus

A first experience in e-commerce referencing would be beneficial.

Master's level student in Business School or University

The position is based in Pantin, Île-de-France, accessible via Metro Line 5 and RER. Hermès is committed to ethics, diversity, and inclusion, offering a responsible and human-centered work environment.