Hermès Sales Associate - Watches and Jewelry

Paris • France

Thursday, January 2, 2025

Hermès, a prestigious French maison established in 1837, is renowned for its craftsmanship, artistry, and high-quality products. As a family-owned and independent company, Hermès employs nearly 20,000 individuals globally. The brand is committed to fostering an entrepreneurial spirit and maintaining high standards, promoting individual freedom and autonomy through responsible management. Hermès is dedicated to preserving exceptional craftsmanship, deeply rooted in respect for people and nature, sourcing extraordinary materials. The creativity of the maison is fueled by fifteen artisanal métiers, with collections showcased in over 300 stores worldwide.

1. Assist customers in selecting watches and jewelry, providing expert advice and personalized service.
2. Maintain an in-depth knowledge of Hermès products, including their craftsmanship and heritage.
3. Ensure the store's visual merchandising aligns with brand standards.
4. Manage inventory and stock levels, ensuring product availability.
5. Handle customer transactions and process payments efficiently.
6. Build and maintain strong customer relationships to encourage repeat business.

1. Previous experience in luxury retail, particularly in watches and jewelry.
2. Strong understanding of luxury brand values and customer service excellence.
3. Proficiency in French and English.

1. Exceptional communication and interpersonal skills.
2. Ability to deliver personalized customer service.
3. Strong organizational and multitasking abilities.

A minimum of 2 years of experience in luxury retail, preferably within the watches and jewelry sector.

Employees enjoy a comprehensive benefits package, including health insurance, employee discounts, and opportunities for professional development.

Hermès fosters a culture of excellence, authenticity, and innovation, where craftsmanship meets modernity. The company values responsible management and encourages the autonomy and entrepreneurial spirit of its employees.