Hermès Sales Associate

Taipei • Taiwan

Monday, March 10, 2025

Hermès, a distinguished French maison since 1837, is renowned for its creation, craftsmanship, and distribution of high-quality objects. As a family-owned and independent enterprise, Hermès employs nearly 20,000 individuals globally. The company is driven by a continuous entrepreneurial spirit and unwavering standards, fostering freedom and autonomy through responsible management. Hermès is committed to preserving exceptional savoir-faire, deeply rooted in its territorial heritage, while respecting both people and nature. The brand's creativity is fueled by fifteen artisanal métiers, with collections showcased in over 300 stores worldwide.

1. Manage all sales activities in the store adhering to Hermès' global standards of image and service.
2. Identify customer needs, develop client relationships, and manage sales and post-sales services.
3. Achieve sales targets while maintaining high levels of customer service, product knowledge, and operational procedures.
4. Build and sustain long-term relationships with customers by delivering an exceptional customer experience.
5. Proactively engage and recruit walk-in customers, maintaining key performance indicators.
6. Assist with inventory management and special projects as required.
7. Contribute to a collaborative and inclusive team environment.
8. Perform other duties as assigned.

1. Minimum of 3 years of relevant retail management or operations experience in luxury brands or a similar capacity.
2. Strong motivation to become a Hermès Ambassador and deliver excellent customer service.
3. Strong commitment to teamwork.
4. Energetic, passionate, and positive working attitude.

1. Excellent presentation, interpersonal, and communication skills.
2. Proficiency in Mandarin; English proficiency is advantageous.

A minimum of 3 years in retail management or operations within luxury brands or a comparable role.

Part of a globally recognized luxury brand with opportunities for professional growth and development.

Hermès fosters a culture of entrepreneurship, responsibility, and respect, promoting autonomy and creativity within a supportive and inclusive environment. The company values the transmission of exceptional craftsmanship and maintains a strong commitment to sustainability and ethical practices.