Hermès Sales Associate

Taipei • Taiwan

Monday, February 17, 2025

Hermès, a distinguished French maison established in 1837, is renowned for its craftsmanship, creativity, and high-quality products. As a family-owned and independent entity, Hermès employs nearly 20,000 individuals globally. The company is committed to nurturing an entrepreneurial spirit and maintaining rigorous standards, fostering freedom and autonomy through responsible management. Hermès is dedicated to preserving exceptional savoir-faire, deeply rooted in respect for people and nature, with its collections showcased in over 300 stores worldwide.

1. Oversee all sales activities in-store, adhering to Hermès' global standards of image and service.
2. Identify customer needs and develop client relationships to drive sales and deliver post-sales services.
3. Achieve sales targets while maintaining high levels of customer service, product knowledge, and operational procedures.
4. Build and sustain long-term relationships with customers by providing an excellent customer experience.
5. Proactively engage and recruit walk-in customers, maintaining key performance indicators.
6. Assist with inventory management and special projects as required.
7. Contribute to a collaborative and inclusive team environment.
8. Perform other duties as assigned.

1. Minimum of 3 years' experience in retail management or operations within luxury brands or a similar capacity.
2. Strong motivation to become a Hermès Ambassador with a commitment to providing excellent customer service.
3. Demonstrated commitment to teamwork.
4. Energetic, passionate, and positive working attitude.

1. Excellent presentation, interpersonal, and communication skills.
2. Proficiency in Mandarin; English proficiency is advantageous.

A minimum of 3 years in relevant retail management or operations experience in luxury brands or a similar capacity is required.

The role offers an opportunity to be part of a prestigious luxury brand with a strong commitment to employee development and a collaborative team environment.

Hermès fosters a culture of creativity, autonomy, and responsibility, emphasizing the importance of teamwork and the continuous transmission of exceptional craftsmanship. The company values respect for individuals and the environment, creating a harmonious and inclusive workplace.