Hermès Sales Associate

Shanghai • China

Monday, January 6, 2025

Hermès, a prestigious French maison established in 1837, is renowned for its creation, craftsmanship, and distribution of high-quality goods. As a family-owned and independent entity, Hermès employs nearly 20,000 individuals globally. The company is driven by a continuous entrepreneurial spirit and a commitment to excellence, fostering freedom and autonomy through responsible management. Hermès is dedicated to preserving exceptional craftsmanship through strong territorial roots, respecting both people and nature, which are the sources of its extraordinary materials. The brand's creativity is fueled by fifteen artisanal métiers, with collections showcased in over 300 stores worldwide.

1. Assist in maintaining the store environment and customer experience in alignment with Hermès standards.
2. Drive sales activities and serve as an ambassador of exceptional client service.
3. Participate in boutique-related activities and ensure the store's image and services meet global Hermès standards.
4. Collaborate with a dynamic sales team within a flexible 7-day roster, including weekends.

1. Proven sales record in a luxury retail environment.
2. High standard of presentation and grooming.
3. Strong interpersonal and communication skills.

1. Exceptional client service skills.
2. Ability to adapt quickly to a fast-paced retail environment.
3. Team player with a passion for luxury goods and craftsmanship.

Previous customer service experience in a luxury retail setting is preferred.

Opportunity to work within a dedicated and well-rounded team at Hermès.

Hermès fosters a culture of entrepreneurship, excellence, and autonomy, encouraging employees to embody the values of the maison. The company emphasizes a respectful and responsible approach to both people and nature, promoting a harmonious and creative work environment.