Hermès Sales Associate

Shanghai • China

Tuesday, January 14, 2025

Hermès, a distinguished French maison established in 1837, is renowned for its creation, craftsmanship, and distribution of high-quality objects. As a family-owned and independent entity, Hermès employs nearly 20,000 individuals globally. The brand is driven by an enduring entrepreneurial spirit and unwavering standards, fostering individual freedom and autonomy through responsible management. Hermès is committed to the transmission of exceptional savoir-faire, deeply rooted in a strong territorial presence and respect for people and nature, which are sources of its exquisite materials. The maison's creativity is nourished by fifteen artisanal métiers, with collections showcased in over 300 stores worldwide.

1. Assist in maintaining the store environment and customer experience in alignment with Hermès standards.
2. Drive sales activities and serve as an ambassador of exceptional client service within the boutique.
3. Participate in all aspects of boutique-related activities, ensuring adherence to Hermès' image and service standards.
4. Support the sales team in achieving sales targets and enhancing customer satisfaction.

1. Proven sales record in a luxury retail environment.
2. High standard of presentation and grooming.
3. Strong interpersonal skills and ability to work as part of a team.

1. Excellent organizational skills.
2. Strong communication skills.
3. Ability to adapt quickly to a fast-paced retail environment.
4. Passion for luxury goods and sensitivity to the Hermès brand identity.

Previous customer service experience in a luxury retail setting is preferred.

Opportunity to work within a dedicated and well-rounded team in the prestigious Hermès Maison.

Hermès fosters a culture of creativity, autonomy, and excellence, encouraging each employee to embody the values of the maison. The company prides itself on a respectful and inclusive workplace that values craftsmanship and innovation.