Hermès Sales Associate

Kuala Lumpur • Malaysia

Friday, February 7, 2025

Hermès, a distinguished French maison established in 1837, is renowned for its creation, craftsmanship, and retail of high-quality objects. As a family-owned and independent entity, Hermès employs nearly 20,000 individuals worldwide. Driven by a continuous entrepreneurial spirit and unwavering standards, the company fosters individual freedom and autonomy through responsible management. Hermès is committed to the transmission of exceptional savoir-faire, deeply rooted in a strong territorial presence, respecting both people and nature as sources of extraordinary materials. The creativity of the maison is nourished by fifteen artisanal métiers, with collections showcased in over 300 stores globally.

1. Oversee daily store operations.
2. Manage all sales activities related to selected métiers.
3. Deliver exceptional customer service, ensuring a shopping environment aligned with the brand's image.
4. Cultivate and maintain client relationships through proactive engagement with current and potential customers.
5. Inform customers about new products, services, and changes.
6. Address and resolve client inquiries and concerns.
7. Implement sales plans and participate in marketing events and promotional programs.
8. Communicate in-store activity feedback to store management.
9. Perform additional duties as assigned.

1. Minimum of 3 years of relevant experience in the retail industry.
2. Fluency in English; proficiency in additional languages is advantageous.
3. Fresh graduates are encouraged to apply.

1. Passion for the retail industry.
2. Strong interpersonal skills and enjoyment in connecting with people.
3. Appreciation for fashion and quality products.
4. Team player with a pleasant demeanor and service-oriented mindset.
5. Effective communication skills.
6. Basic computer proficiency.

A minimum of three years of relevant experience in the retail sector is required, although fresh graduates are also welcome to apply.

The position offers an opportunity to work within a prestigious luxury brand, providing a dynamic and supportive environment for professional growth.

Hermès is celebrated for its commitment to nurturing creativity and individuality within a collaborative and respectful workplace. The company values the transmission of artisanal skills and fosters an environment where employees are encouraged to innovate and excel.