Hermès Sales Associate

Hangzhou • China

Monday, January 13, 2025

Hermès, a distinguished French maison established in 1837, is renowned for its creation, craftsmanship, and distribution of high-quality objects. As a family-owned and independent enterprise, Hermès employs nearly 20,000 individuals globally, fostering an environment of entrepreneurial spirit and unwavering excellence. The company is committed to the transmission of exceptional savoir-faire, deeply rooted in respect for people and nature, which serves as the source of its exquisite materials. Hermès' creativity is nourished by fifteen artisanal métiers, with collections showcased in over 300 stores worldwide.

1. Participate in daily store operations.
2. Deliver exceptional customer service and maintain a shopping environment aligned with the brand's image.
3. Cultivate and maintain relationships with current and potential clients.
4. Inform customers about new products, services, and updates.
5. Address client inquiries and concerns.
6. Implement sales strategies and engage in marketing events and promotional programs.
7. Maintain records and reports on sales activities.
8. Perform additional duties as assigned.

1. Passion for the retail industry and strong selling skills.
2. Interest in fashion and appreciation for quality products.
3. Fluency in Mandarin; proficiency in English or French is advantageous.

1. Customer service excellence
2. Sales acumen
3. Relationship building
4. Communication skills
5. Multilingual capabilities

Experience in retail or a customer-facing role is preferred.

Benefits include opportunities for professional growth and development within a globally recognized luxury brand.

Hermès promotes a culture of freedom and autonomy, supported by responsible management. The company values the transmission of exceptional craftsmanship and maintains a strong territorial presence, respecting both people and nature.