Hermès Sales Associate

Shanghai • China

Wednesday, March 26, 2025

Hermès, established in 1837, is a prestigious French family-owned and independent house known for crafting and marketing high-quality objects. With a workforce of nearly 20,000 employees globally, Hermès is driven by a continuous spirit of entrepreneurship and a steadfast commitment to excellence. The company fosters individual freedom and autonomy through responsible management and is dedicated to the transmission of exceptional craftsmanship, deeply rooted in a strong territorial presence and respect for people and nature. Hermès' creativity is nourished by fifteen artisanal métiers, with collections showcased in over 300 stores worldwide.

1. Assist in all aspects of the Hermès boutique operations, ensuring adherence to Hermès standards of image and service.
2. Maintain the store environment and enhance the customer experience.
3. Drive sales activities and act as an ambassador of exceptional client service.
4. Engage in boutique-related activities to support the team.
5. Contribute to a dynamic and progressive sales team.

1. Proven sales record in a retail environment.
2. High standard of presentation and grooming.
3. Strong interpersonal skills.

1. Excellent organizational skills.
2. Strong communication abilities.
3. Ability to adapt quickly to a fast-paced retail environment.
4. Passion for Hermès creations and sensitivity to the brand's craft and identity.

Previous customer service experience is preferred.

Opportunity to join a dedicated and well-rounded team within the Hermès Maison.

Hermès cultivates a culture of freedom and autonomy, supported by responsible management. The company values the transmission of exceptional craftsmanship and maintains a strong territorial presence, respecting both people and nature. The workplace is dynamic, progressive, and committed to excellence.