Hermès Sales Associate

Shanghai • China

Monday, March 24, 2025

Hermès, established in 1837, is a distinguished French, family-owned and independent luxury house, employing nearly 20,000 individuals globally. Renowned for its craftsmanship and entrepreneurial spirit, Hermès fosters an environment of freedom and autonomy through responsible management. The company is committed to preserving exceptional savoir-faire and maintains a strong territorial presence, respecting both people and nature as sources of exceptional materials. Hermès' creativity is fueled by fifteen artisanal métiers, with its collections showcased in over 300 stores worldwide.

1. Assist in maintaining the store environment and customer experience in alignment with Hermès standards.
2. Drive sales activities and serve as an ambassador of exceptional client service.
3. Participate in boutique-related activities and ensure the store's presentation meets Hermès' global image standards.
4. Collaborate with a dynamic sales team to achieve sales targets.
5. Provide superior customer service and foster client relationships.

1. Proven sales record in a luxury retail environment.
2. High standard of presentation and grooming.
3. Strong interpersonal skills and ability to work in a team.

1. Excellent organizational skills.
2. Strong communication skills.
3. Ability to adapt to a fast-paced retail environment.
4. Passion for luxury fashion and craftsmanship.

Previous experience in customer service within the luxury retail sector is preferred.

Opportunity to work within a prestigious luxury brand with a dynamic and experienced team.

Hermès is committed to cultivating a culture of entrepreneurship, creativity, and excellence. The company values autonomy and responsible management, ensuring a respectful and supportive work environment that honors both tradition and innovation.