Hermès Sales Associate

Paris • France

Friday, December 13, 2024

Hermès, a distinguished French maison established in 1837, is renowned for its craftsmanship, quality, and innovation. As a family-owned and independent enterprise, Hermès employs nearly 20,000 individuals globally. The company is committed to nurturing creativity and autonomy through responsible management, while preserving exceptional savoir-faire and respecting both people and nature. Hermès' diverse collections are showcased in over 300 stores worldwide, reflecting its dedication to excellence and modernity.

1. Propose and sell products across various departments to enhance sales.
2. Collaborate with the entire store team to drive revenue growth.
3. Identify and seize customer opportunities, maintaining a proactive presence on the sales floor.
4. Ensure customer satisfaction by providing memorable and surprising experiences in collaboration with the external relations manager.
5. Resolve customer inquiries and provide requested information promptly.
6. Represent and communicate Hermès' values to clients and new employees.
7. Recruit and retain a diverse clientele, both national and international.
8. Independently manage and update the client database.
9. Highlight the craftsmanship of artisans.
10. Participate in inventory management, assist with merchandising changes, and maintain the store's appearance.

1. Proven passion for customer service and a results-oriented mindset.
2. Bold and dynamic personality with experience in large retail environments.
3. Strong interpersonal skills and a generous approach to sales.
4. Exemplary conduct and humility.
5. Proficiency in digital tools and modern communication methods.
6. Fluency in English, both written and spoken.

1. Customer service excellence
2. Sales acumen
3. Team collaboration
4. Problem-solving
5. Communication
6. Digital proficiency
7. Multilingual capabilities

Previous experience in a customer-focused retail environment, demonstrating a track record of achieving sales targets and delivering exceptional service.

Temporary full-time position with the opportunity to work in a prestigious luxury retail environment.

Hermès fosters a culture of innovation, excellence, and authenticity, where craftsmanship and modernity coexist. The company values the freedom and autonomy of its employees, encouraging a collaborative and dynamic work environment.