Hermès Sales Associate

PARIS France

Friday, December 13, 2024

Hermès is a French, family-owned, and independent company that has been creating, crafting, and selling high-quality objects since 1837. With nearly 20,000 employees worldwide, Hermès is driven by a continuous entrepreneurial spirit and a constant demand for excellence. The company values freedom and autonomy through responsible management and is committed to transmitting exceptional know-how while respecting people and nature. Hermès' creativity is fueled by fifteen artisanal métiers, with collections showcased in over 300 stores globally.

1. Propose and sell products across all departments.
2. Collaborate with the store team to increase sales.
3. Identify customer opportunities and maintain constant activity.
4. Ensure customer well-being and provide a memorable experience.
5. Find solutions and provide requested information promptly.
6. Represent and convey Hermès values to clients and new employees.
7. Recruit and retain new national and international clients.
8. Maintain and follow up on a personal client database.
9. Highlight the work of artisans.
10. Participate in inventory, merchandising changes, stock organization, and maintain the department/store.

1. Recognized passion for customer service and results-oriented culture.
2. Bold and dynamic personality with experience in a large sales area.
3. Strong interpersonal skills and generous sales approach.
4. Exemplary conduct and humility.
5. Agility in using digital tools and new communication methods.
6. Fluency in English, both written and spoken.

Previous experience in customer service and sales, with a proven track record of achieving results.

Located in Paris, the Hermès store on George V is part of a network of 23 stores in France and an e-commerce site. The store distributes creations from Hermès' 16 métiers, including leather, fashion, beauty, home, watchmaking, and jewelry, while staying true to its equestrian roots. Hermès combines craftsmanship, excellence, and authenticity with modernity and innovation.