Hermès Sales Associate

Hermès, a renowned name in the luxury fashion industry, is celebrated for its exquisite craftsmanship and timeless elegance. As part of Hermès International, Hermès Italie SpA offers a prestigious work environment where employees are encouraged to embody the brand's values of integrity, creativity, and excellence.

1. Advise and support customers across all product categories to meet their needs and ensure a memorable omnichannel experience.
2. Deliver storytelling about the brand's history and product craftsmanship to enhance client relationships and sales.
3. Provide comprehensive product information, including aftersales care suggestions.
4. Develop and maintain a customer portfolio to foster loyalty and establish long-term relationships.
5. Collect and update client data in accordance with privacy policies and company procedures.
6. Participate actively in customer events and animations as needed.
7. Maintain solid product knowledge, staying updated with novelties, prices, and stock availability.

1. Bachelor’s degree, preferably with a focus on fashion or linguistics.
2. Fluency in Italian and English; a third language is advantageous.
3. Experience in direct sales to clients, preferably in a luxury boutique.
4. Proficiency with Excel and IT tools.

1. Excel
2. IT tools

Minimum of 1 year of experience in direct sales to clients, preferably within a luxury boutique setting.

Bachelor’s degree, preferably with a fashion or linguistic focus.

Hermès is committed to fostering a diverse and inclusive workplace where different perspectives are valued. The brand emphasizes a people-centric approach, encouraging passion, aesthetic sense, and a commitment to human values.