Hermès Sales Associate

Lyon • France

Saturday, March 1, 2025

Hermès, a prestigious French maison established in 1837, is renowned for its creation, craftsmanship, and distribution of high-quality objects. As a family-owned and independent company, Hermès employs nearly 20,000 individuals globally. The brand is driven by a continuous entrepreneurial spirit and unwavering standards, fostering freedom and autonomy through responsible management. Hermès is committed to preserving exceptional craftsmanship with a strong territorial presence, respecting both people and nature as sources of exceptional materials. The creativity of the maison is fueled by fifteen artisanal métiers, with collections showcased in over 300 stores worldwide.

1. Adapt to the Hermès environment and its multicultural clientele.
2. Engage with clients warmly and attentively.
3. Inquire and listen to clients to understand their needs.
4. Promote the essence of each creation.
5. Enhance sales through tailored advice.
6. Suggest complementary products.
7. Ensure the completion of sales transactions.
8. Communicate enthusiasm within the team.
9. Demonstrate versatility in product knowledge and assist with ancillary sales tasks such as store cleanliness, unpacking, and labeling.
10. Support team members as needed.

1. Currently a student, ideally with prior experience in sales or customer service.

1. Excellent communication skills.
2. Dynamic and enthusiastic with strong interpersonal abilities.
3. Passion for challenges and sales.
4. Proficient in English.

Prior experience in sales or customer service is preferred.

Join a responsible employer committed to ethics, diversity, and inclusion.

Hermès fosters a culture of entrepreneurship, autonomy, and responsibility. The company values the transmission of exceptional savoir-faire and respects both people and nature. Employees are encouraged to be dynamic, enthusiastic, and collaborative, contributing to a vibrant and inclusive workplace.