Hermès Sales Associate

Lyon • France

Friday, February 21, 2025

Hermès, a distinguished French maison established in 1837, stands as a beacon of luxury, craftsmanship, and innovation. As a family-owned and independent entity, Hermès employs nearly 20,000 individuals globally, fostering an environment of entrepreneurial spirit and responsibility. The brand is renowned for its exceptional savoir-faire, deeply rooted in a respect for humanity and nature, which fuels its creation of exquisite materials. With a presence in over 300 stores worldwide, Hermès continues to illuminate the luxury landscape through its fifteen artisanal métiers.

1. Proactively engage in cross-departmental sales to enhance store revenue.
2. Collaborate with team members to identify and seize client opportunities.
3. Ensure a superior client experience by offering memorable and surprising interactions.
4. Act as a brand ambassador, embodying and communicating Hermès values to clients and new employees.
5. Develop and maintain a personal client database, ensuring ongoing engagement and loyalty.
6. Participate in inventory management, merchandising adjustments, and stock organization.

1. Proven passion for customer service and a results-driven mindset.
2. Dynamic and bold personality with experience in expansive retail environments.
3. Exemplary conduct with a humble approach to sales.

1. Proficiency in digital tools and communication platforms.
2. Fluency in English, both written and spoken.

Previous experience in a customer-focused retail environment is essential.

Employees enjoy a vibrant work environment with opportunities for personal and professional growth, alongside being part of a globally recognized luxury brand.

Hermès fosters a culture of excellence, authenticity, and innovation, where craftsmanship meets modernity. Employees are encouraged to embrace autonomy and creativity, contributing to a dynamic and inclusive workplace.